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Key Differentiators - O'Currance Teleservices

Our People

  • 2000+ skilled employees worldwide
  • Multi-lingual taskforce to support English, Spanish and French
  • High-quality, integrated leadership development approach

Innovative Methodology

  • IntelliScript, OCI’s own script writing software
  • IntelliReport, proprietary real-time report sharing software
  • IntelliMarking, proprietary call recording software

Global Agent Model

  • Offshore and onshore delivery centers
  • State-of-the-art facilities across all locations
  • Talent hired from large & well-qualified labour pools

Flexible Approach

  • Virtual office model for its agents
  • Customized client approach
  • Smooth customer acquisition & retention

Client Satisfaction

  • Close association with all stakeholders
  • Collaboration with clients for all activities
  • Agent training as per client requirement