O'Currance Teleservices - Company Overview
Since its establishment in 1994, O’Currance Teleservices has remained committed to its clients and responsible for its agents. A rationalized approach at work is what the OCI management considers to be the secret for the company’s success. Being one among the top leaders in the direct response telesales industry, O’Currance offers exclusive and advanced technology-driven services for its clients.
Technology Marketing Corporation (TMC®), a global integrated media company in its 24th Annual ranking had ranked OCI one among the Top 50 Teleservices Agencies in the world. This was published in the March 2009 issue of Customer Interaction Solutions®, official publication for the company.
On February 1st, 2012, O’Currance extended its services globally by becoming a part of the well-known Fusion BPO Services Group. OCI now leverages the resources and capabilities of Fusion BPO Services. This new association gives OCI access to Fusion’s 9 global delivery centers with multilingual support and a broad range of services from outbound sales to lead generation.
OCI’s experience of driving sales for some of the biggest soft-offer and hard-offer campaigns in direct response history has enabled the company to build a robust service offering that includes:
- Inbound and outbound call center services
- Direct response marketing services
- Infomercials (Short-Form and Long-Form) call handling services
- Lead generation campaigns
- Data collection and management services
- Seminar bookings
- Reservations
- Media tracking, etc.