Avaya delivers intelligent communications solutions for IP Telephony, Unified communications, Contact Centers and Communications-Enabled Business Processes. At O'Currance, we use AVAYA technology to route incoming calls to our sales agents.
Cisco, the world leader in networking, transforms how people connect, communicate and collaborate. O'Currance uses Cisco to ensure high availability for our mission critical systems.
Cognos is a world leader in business intelligence, corporate performance management and data integration. O'Currance utilizes Cognos ( BI ) Business Intelligence Tools to create state-of-the-art reports and knowledge basis.
Dell is a leading global systems and services company. O'Currance integrates Dell's technology in its data rooms and on its call center floors.
Sun develops technologies that power the world's most important markets. O'Currance uses Sun Microsystems to run mission critical applications in our data rooms.
Verint Systems Inc., a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence, collects. retains and analyzes transmissions from multiple communications networks. O'Currance has integrated Verint software with the Avaya contact center to provide quality assurance for its clients